FAQ

Your all your questions Answer

Betting, payments, bonuses, accounts, VIP — find clear and straightforward answers to the most frequently asked questions about using nubd, all in one place. If you can't find what you're looking for, reach out to our support team.

❓

Can't find what you're looking for?

Our support team is available 24 hours a day, 7 days a week.

Message Support
50+
FAQ
8
Category
24/7
Support
15 min
Average Response Time

No results found

Try different keywords or get in touch with our support team.

Account & Registration

Just 2 to 3 minutes. All you need is your mobile number, date of birth, and a password. on the registration page Simply fill out the form and your account will be created instantly. Once you verify via OTP, your account is activated right away.

No. Under nubd's policy, each person is allowed only one account. Creating multiple accounts may result in all of them being suspended and any balance held being forfeited.

KYC verification may be required for large withdrawal amounts. Uploading a photo of your national ID or passport typically completes verification within 24 hours. Verified accounts have higher withdrawal limits.

After logging in, you can update your mobile number, email, and password from Account Settings. To change your name or date of birth, contact support — identity verification may be required.

To close your account, email support@nubd.onl. Make sure to withdraw your balance before closing. You also have the option to take a temporary break under our Responsible Gaming policy — Responsible Gaming page.
Deposits & Withdrawals

bKash, Nagad, Rocket, and bank transfer are all supported. All of the most popular mobile banking services in Bangladesh are available. To learn more, Payment Page here.

Minimum deposit of just ৳500. Depositing this amount makes you eligible for the welcome bonus. Maximum limits may vary depending on the payment method.

Most withdrawal requests 15 to 30 minutes processed within. During peak hours or if KYC verification is incomplete, it may take a bit longer — up to 24 hours. Bank transfers can take 1 to 2 business days.

nubd does not charge any fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply a small service charge in accordance with their own policy.

First, make sure the bonus wagering requirements have been met and your KYC verification is complete. If the issue continues, contact us immediately via live chat or at support@nubd.onl — we'll explain the reason for the rejection and resolve it.
Betting & Sports

You can bet on cricket, football, tennis, badminton, basketball, volleyball, and much more. Popular Bangladesh cricket tournaments like BPL, IPL, and international matches are all covered. Sports Events page.

Live betting lets you place bets in real time while a match is in progress. Odds shift moment to moment — in a cricket match, for example, new odds are offered after every ball based on how the game is unfolding. It's a far more thrilling experience than standard pre-match betting.

Minimum Bet ৳50 to get started. Maximum bet limits vary by match and market. For more details, Bet Page here.

If a match is cancelled or postponed indefinitely, the full stake is generally refunded. If a result is declared after at least 50% of the match has been completed, the bet stands as valid.
Bonuses & Offers

Register on nubd for the first time, make your first deposit, and a welcome bonus will be credited automatically — no separate code needed. The bonus amount depends on your deposit. Bonus Page here.

A wagering requirement means you must place bets totalling a specified multiple of your bonus before you can withdraw it. For example, a 10x requirement on a ৳1,000 bonus means you need to wager ৳10,000. Terms vary for each bonus.

Weekly cashback is credited to eligible members' accounts every Monday. You earn a set percentage of cashback based on your net losses from the previous week. VIP members receive cashback at a higher rate.

Yes, nubd's referral program rewards both you and your friend when you refer them. Once your friend makes their first deposit, the referral bonus is credited to your account. More details on the bonus page receive.
VIP Program

No separate sign-up is needed — points are earned automatically with every bet you place. As points accumulate, your level increases and VIP benefits kick in. VIP page level details and benefits.

Yes, points on inactive accounts may expire after 90 days. Placing bets regularly keeps your points active. Once a VIP level is earned, it stays in place until the end of that calendar month.

Yes. Withdrawal requests from VIP members are processed on a priority basis. Higher-level members typically receive their withdrawals within 15 minutes and can withdraw at higher limits.
Mobile App

nubd app directly Download Page available for download. Both Android and iOS versions are available. Since it may not be listed on Google Play, we recommend downloading directly from our site.

Yes, the app has everything the website offers — live betting, payments, bonuses, and the VIP dashboard. On top of that, you get push notifications delivered straight to your phone for match updates and bonus alerts.

When installing on Android, you may need to allow "Unknown Sources". Go to Settings > Security > Unknown Sources and enable it. If the issue persists, check the instructions on the download page or contact support.
Security & Privacy

Yes. nubd uses SSL encryption and all transactions are fully secured. Your personal information is never shared with third parties. To learn more, Privacy Policy here.

Email support@nubd.onl immediately and request a temporary account lock. After your identity is verified, your password will be reset and access to your account will be restored.

Never. nubd does not sell or share your information with any third party. Your mobile number is used solely for OTP verification and support purposes. For more details, Privacy Policy page.
Category
Account & Registration
Deposits & Withdrawals
Betting & Sports
Bonuses & Offers
VIP Program
Mobile App
Security
Support
Email Supportsupport@nubd.onl
Support Hours24 hours, 7 days a week
Average Response TimeWithin 15 minutes
Message Support
Useful Links
⚠️ Responsible Gaming

Betting is not available to anyone under 18 years of age. If you feel you have a problem, get help.

Why Choose nubd

Here's a quick look at why millions of Bangladeshi players trust us.

⚡
Instant Payment

Withdrawals to bKash, Nagad, and Rocket in just 15–30 minutes — one of the fastest payment processes in Bangladesh.

Payment
🏏
Live Cricket Betting

IPL, BPL, World Cup — bet on all major tournaments with real-time odds and live scorecards.

Betting
🎁
New Bonuses Every Day

Welcome bonus, weekly cashback, free bets, and reload offers — there's always something on for active members.

Bonus
👑
VIP Exclusive

The more you play, the more points you earn and the higher your level climbs. VIP members enjoy dedicated support and exclusive offers.

VIP
📱
Easy Mobile App

A smooth app experience on both Android and iOS. Once you log in, you won't need to enter your password again.

App
🛡️
Fully Secure

SSL encryption, OTP verification, and a strict privacy policy — your data and funds are protected at all times.

Security
🚀

Got your answers? Get started now

Join nubd, claim a bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

Register for Free Download the App
বাংলা